I also bitch about my job a lot.
Don't get me wrong. I adore the people I work with, I love my job. It's easy, it's fun, I've learnt a lot.
But sometimes the customers make me so angry.
I got a call today from a customer to tell me they had lost a tin of their seed.
Ok? What do you want me to do?
He started by asking what was in the box I sent him. So I told him. He said okay and hung up.
Then he called back saying he couldn't find it and the fellow who opened and unpacked the box said there was one free space in the box with only packing material.
Yes. There were 9 tins in the box. The box fits 10 tins. There should have been one space left with only packing material. He said okay and hung up.
He called back again, saying he still couldn't find it and that he'd also lost another half of a tin [half of which he had already used].
What the fuck do you want me to do about it?! I can't exactly take responsibility for something you have bought, and received, and then lost at your place of business.
So I printed out another packing slip to show him exactly what should have been in the box and how it meant that there should have been one free space. He hung up, and I faxed it to him.
Why would I stiff you on one tin of seed when you buy so much? Why would I want to piss you off?!
So then he calls back and asks if two of the smaller tins would have been stacked on top of each other. No, they wouldn't be. Because stacked on top of each other they are too tall. He asks if I'm sure. Dude, you have the tins right there, and the box. Give it a try, I promise you will definitely be dissapointed.
So he finally accepts that he's lost the tins on his own, I didn't stiff him and he's a moron.
Maybe not so much the last part, but moreso the other two. He hangs up again.
And then I get another call. This time when I hear him say his name and work, I nearly stab myself in the eye with a pen. He tells me again he still can't find them and he would like to order another two tins.
I chirpily tell him that thats fine and they will be in the post today! I hang up and slam my head into the desk. No really.
I then swore a lot and one of my colleagues made me feel better by telling me to relaaaaaax.
I swear too much.
10 November, 2008
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2 comments:
Ugh, we had a woman call up no less than 10 fucking times over the course of two hours
Me/Dave: Hi, -- games blah blah blah.
Her: Is this the medical center
Us: No, you've called this number again and again not 5 minutes ago..
Her: *hangs up* She then proceeded to call but when heard us just hung up.
Also on Warhammer day
Guy: Hi! I can't install my game!
Me: Ok, so you put the cd in and hit "install"
Guy:... ohh
5 minutes later
Guy: I rung up before! I can't find my second cd and I checked everywhere there's supposed to be a second cd
Me: Did you check the slip saying "disk 2"?
Guy: Ohh! Thanks
This continued because the game needed to a patch and the guy could tell me his internet encryption levels, but couldn't copy and paste a file to his fucking directory.
People are idiots.
- Alex
You can put me in your box space anytime ;)
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